We are committed to making Sprout a welcoming environment for all the different voices and perspectives in our community, while maintaining a space where people are free to express themselves.
We rely on our community members to moderate their accounts and report abusive behavior or content. We do not actively seek out content to moderate. By outlining what we expect to see within our community, we hope to help you understand how best to collaborate on Sprout, and what type of actions or content may violate our Terms of Service. We will investigate any abuse reports and may moderate public content on our site that we determine to be in violation of our Terms of Service.
The primary purpose of the Sprout community is to learn new things. We want people to learn together. Although we maintain the site, this is a community we build together, and we need your help to make it the best it can be.
Be welcoming and open-minded - Other collaborators may not have the same background as you, but that doesn't mean they don't have good ideas to contribute. We encourage you to be welcoming to new collaborators regarding discussions on Sprout.
Assume no malice - Humans make mistakes, and disagreements or differences of opinion are a fact of life. Try to approach conflict from the perspective that people generally mean well. This will promote a respectful and friendly atmosphere where people feel comfortable asking questions, participating in discussions, and making contributions.
Be clear - Communicating with strangers on the Internet can be awkward. It's hard to convey or read tone, and sarcasm is frequently misunderstood. Try to use clear language, and think about how it will be received by the other person.
We rely on the community to let us know when an issue needs to be addressed. We do not actively monitor the site for offensive content. If you run into something or someone on the site that you find objectionable, you can always contact us to Report Abuse by emailing [email protected] if you need more help dealing with a situation.
We are committed to maintaining a community where users are free to express themselves and challenge one another's ideas, both technical and otherwise. Such discussions, however, are unlikely to foster fruitful dialog when ideas are silenced because community members are being shouted down or are afraid to speak up. That means you should be respectful and civil at all times, and refrain from attacking others on the basis of who they are. We do not tolerate behavior that crosses the line into the following:
There are a variety of actions that we may take when a user reports inappropriate behavior or content. It usually depends on the exact circumstances of a particular case. We recognize that sometimes people may say or do inappropriate things for any number of reasons. Perhaps they did not realize how their words would be perceived. Or maybe they just let their emotions get the best of them. Of course, sometimes, there are folks who just want to spam or cause trouble.
Each case requires a different approach, and we try to tailor our response to meet the needs of the situation that has been reported. We'll review each abuse report on a case-by-case basis. In each case, we will investigate the content and surrounding facts and respond as appropriate, using these guidelines to guide our decision.
Actions we may take in response to an abuse report include but are not limited to:
These are only guidelines; they do not modify our Terms of Service and are not intended to be a complete list. Sprout retains full discretion under the Terms of Service to remove any content or terminate any accounts for activity that violates our Terms on Acceptable Use. These guidelines describe when we will exercise that discretion.
We dedicate these Community Guidelines to the public domain for anyone to use, reuse, adapt, or whatever, under the terms of CC0-1.0.